Privacy Policy

At Gift Cards and Vouchers, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you use our website, https://giftcardsandvouchers.co.za/. By using this site, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information necessary to process your orders and provide you with our services. This may include:

  • Contact Information: Your name, email address, mobile number, and postal address.
  • Payment Information: We do not store your payment card details directly. All payments are processed through secure third-party payment gateways.
  • Usage Information: Details of your visits to our website, including IP address, browser type, and access times.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To process and deliver your voucher purchases.
  • To communicate with you regarding your orders or any issues related to your account.
  • To improve the performance and user experience of our website.
  • To send promotional communications if you have opted in to receive them. You can unsubscribe from these at any time.
  • To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third parties who help us operate our website, process transactions, and deliver services.
  • Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with legal obligations, or prevent fraud.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including SSL encryption, to protect your data during transmission and storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies

Our website uses cookies to improve your browsing experience and personalise content. Cookies are small text files stored on your device that allow us to recognise your browser and capture certain information. You can control the use of cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

7. Retention of Personal Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct or update your personal information.
  • Request that we delete your personal information, subject to legal and contractual obligations.
  • Withdraw your consent to our use of your personal information for marketing purposes at any time.

To exercise these rights, please contact us at support@giftcardsandvouchers.co.za.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Gift Cards and Vouchers
Email: support@giftcardsandvouchers.co.za